Scalable, Distributable, and Highly Available

Cisco Unified Communications Manager (formerly Cisco Unified CallManager) is the powerful call-processing component of the Cisco Unified Communications solution. It provides voice, video, mobility, and presence services for businesses with up to 30,000 users, Unified Communications Manager is a scalable, distributable, and highly available enterprise-class IP telephony call-processing system.

Cisco Unified Communications Manager creates a unified workspace that extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, mobile devices, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, presence, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.

Cisco Unified Communications Manager, deployable on the Cisco 7800 Series Media Convergence Servers or on third party servers by HP or IBM, includes the following features:

• Highly scalable, supporting up to 30,000 lines per server cluster
• Able to support a full range of communications features and applications, including SIP-based applications
• Highly available for business continuity, supporting multiple levels of server redundancy and survivability
• Support for a broad range of phones to suit varying user requirements
• Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation
• Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call processing and unified messaging